Kewei Robotics understands that the value of industrial robots lies not only in their technology but also in reliable assurance throughout their entire lifecycle. Driven by the principle of "helping customers maximize the value of our products," Kewei has established an "end-to-end, full-process service system." With rigorous standards and innovative service models, Kewei provides customers with comprehensive support from technology selection to operational support.

Full-Dimensional Quality Control System: Establishing a three-level quality control standard encompassing "R&D, Production, and Delivery," each device undergoes over 200 hours of real-world simulated testing, 150+ precision assembly steps, and 80+ performance indicators (including motion accuracy, load capacity, and other core parameters). Verified by 72 hours of full-load operation, this ensures zero-defect delivery and guarantees product reliability from the ground up.

Industry Warranty Policy: Based on actual user needs, Kewei introduces a "one-year replacement for quality issues" warranty, breaking the industry's standard warranty period. With a "daring commitment, genuine guarantee," Kewei reduces investment risk for customers and demonstrates confidence in our proprietary technology. A nationwide rapid response network: We have established over 50 service locations nationwide, integrating our two major R&D centers in Shanghai and Shandong to form a rapid response mechanism of "local service + headquarters support." We promise on-site service within 48 hours. Simultaneously, our remote fault diagnosis system enables real-time monitoring of equipment operating data, fault warnings, and remote debugging, minimizing customer downtime losses.